Hopefully, they will be sad to see you leave but will also understand your frustration about having to pay to use your own money. However, what your old bank absolutely cannot do, according to an agreement made with the Competition Authority about 10 years ago, is to penalize you by, for example, raising the interest rates on your loans, charging extra fees, or calling in loans prematurely. Banks are obligated to foster increased competition in the banking market as per the aforementioned agreement, which means they should facilitate the transfer of salary accounts elsewhere. So, welcome to indó and say goodbye to all the banking hassles.
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