Emergency

Stolen / lost card

• My card has been stolen, what do I do?
• I lost my card, what can I do?

Card transactions and claims

• What should I do if I don't recognise a transaction on my account?
• I paid with an Indó card, but the seller didn't provide what I paid for. What should I do?
• Is there a difference between debit cards and credit cards regarding the possibility of refunds?